Privacy


This Privacy Policy covers any personal information that s&hCo. obtains from you when you use services on our site. This policy does not cover the practices of companies that s&hCo. does not own or control, or the actions of people that s&hCo. does not employ or manage.

By using this site, you agree to the terms of our policy.

We do not collect personally identifiable information about you, except when you provide it to us. For example, if you decide to complete a user registration form, complete an online survey or make a purchase, you may be asked to provide certain information such as your contact information (name, email address, mailing address, and telephone number), age group, gender and product and/or cosmetic concerns, and the brands and products you use. If you decide to place an order, we will also need to know your delivery and billing address, credit card number and expiration date. To protect your personal information, users registering at the Site must also enter a user name/email address and password. If you would prefer that we not collect any personally identifiable information from you, please do not provide us with any such information.

When you submit your personally identifiable information on the site, you are giving your consent to the collection, use and disclosure of your personal information as set forth in this Privacy Policy.

 s&hCo. does not seek to collect such information from persons under the age of 18. If you are under the age of 18, please do not submit any such information to us. If you are the parent or guardian of a person under the age of 18 who has provided such information to us, please inform us (through the s&hCo. website) and we will remove such information from our database as described further below.

s&hCo. collects personal information primarily to make our services more rewarding for you to use. We usually use this information for internal purposes, such as studying our customers' preferences. We may also use your information to contact you for account and promotional purposes. If you opt-in during the site registration process or at other times when you submit personally identifiable information, the information you provide may be used by s&hCo. to create and deliver to you emails such as newsletters, surveys and messages containing product or event information (“Opt-in emails). If you prefer not to receive such Opt-In Emails, please do not opt-in to receive these emails. If you do opt-in and later no longer want to receive these emails, please select “Safe Unsubscribe” on the email .In the event that another company buys the assets or stock of s&hCo. , your personal information may then belong to another entity.

We realize that our customers trust us to protect their personal information. We take that task seriously.  We use industry-standard Secure Sockets Layer ("SSL") authentication to guarantee the confidentiality of online transactions made on our site. SSL authentication and encryption of the information that you send to us over the Internet help protect your online transaction information from third party interception.  We never display your full credit card number once it has been entered. We will only reveal the last four digits of your credit card for verification purposes.  We urge you to protect your own privacy. We recommend that you do not share your password with anyone or share your password in an unsolicited phone call or e-mail.

To protect s&hCo.’s customers from fraudulent transactions, all orders are subject to review and verification. As part of the verification process, an order may be temporarily placed on hold in order to verify credit card billing information, which may include contacting the credit card holder.

Unfortunately, despite all of our efforts, there is always a risk that third parties may unlawfully intercept transmissions. This reality is true of all Internet use. As a result, we cannot ensure the security of any information you transmit, and you transmit all information at your own risk. 

s&hCo. may share your personal information with companies that perform services for us, such as fulfilling orders, delivering packages, sending postal mail and e-mails, analyzing customer data, providing marketing assistance, processing credit card payments, investigating fraudulent activity, conducting customer surveys, and providing customer service. Such third parties may be provided with access to personally identifiable information needed to perform their functions, but may not use such information for any other purpose.

If you elect to participate in any promotions, sweepstakes, surveys, questionnaires or other events during your visit to our Site, the rules or terms and conditions for those events may indicate that your personally identifiable information will be shared with third parties. By choosing to participate and submitting your personally identifiable information with respect to such events, you consent to disclosure of your personally identifiable information to such third parties.  s&hCo. is not responsible for and disclaims all liability for any use of the information you choose to provide to such third parties.

We may disclose any information, including personally identifiable information, we deem necessary, in our sole discretion, to comply with any applicable law, regulation, legal process or governmental request. We may also exchange information, including personally identifiable information, with other companies and organizations for credit fraud protection and risk reduction.

Some personal information is stored on servers owned by other companies. Only s&hCo. has the right to access this information.

s&hCo. does not sell or license personal information

s&hCo. uses cookies to enhance the interactive nature of your Internet experience and to provide a convenient feature to save you time. Cookies enable s&hCo. to quickly retrieve specific information from previous visits and to recall features that you may have customized on your browser.

We may use the information you provide in aggregate (non-personally identifiable) form for internal business purposes, such as generating statistics and developing marketing plans. We may collect, store or accumulate certain non-personally identifiable information concerning your use of the Site, such as information regarding which of our pages are most popular. We may share or transfer non-personally identifiable information with or to our affiliates, licensees and partners.

The Site may contain links to or from other websites. Please be aware that we are not responsible for the privacy practices of other websites. This Privacy Policy applies only to the information we collect on the Site. We encourage you to read the privacy policies of other websites you link to from the Site or otherwise visit.

s&hCo. may make modifications or amendments to this policy from time to time. In the event that such changes alter how s&hCo. gathers, processes, uses or discloses your personally identifiable information, s&hCo. will post such changes on our website.

If you have any questions about this Privacy Policy, or the content or practices of our website, you can contact s&hCo. directly at:  info@shcandleco.com


Policy last updated: 2014